Last updated: September 21, 2026
This policy describes how Push Mow Pros LLC (“we,” “us,” or “our”) collects, uses, and shares information when you visit pushmowpros.com, request a quote, or enroll in service.
What we collect
- Contact details — your name, email address, and phone number, provided during signup or on the waitlist.
- Property details — your service address, its map location, and any property notes you share (gate codes, pet info, areas to skip).
- Payment information — held by our payment processor, Stripe. Your card number never touches our servers; we keep only a reference to your payment method (like “Visa ending 4242”) and your billing history.
- Service records — your visit schedule, completed visits, invoices, referral activity, and messages we send you.
- Signup progress — if you start the signup wizard but don't finish, we keep the steps you completed and any contact info you entered so we can follow up and improve the signup experience.
We don't use advertising trackers or analytics cookies. The only cookies we set are the ones that keep you signed in to your customer portal.
How we use it
- Scheduling and performing your weekly service;
- Billing on the 1st of each month and sending payment receipts;
- Service communications — verification codes, sign-in links, service reminders, weather-delay notices, and payment notices by text or email, based on the contact preferences you choose at signup;
- Responding when you contact us; and
- Running the referral program you participate in.
Text messages are service-related only — we don't send marketing texts. See Text messages below for the details.
Text messages (SMS)
Full program terms are on our Text Message Terms page.
If you opt in to text updates at signup or in your customer portal, Push Mow Pros LLC will text you at the mobile number you provide with service messages: a verification code, sign-in links, day-before service reminders, on-my-way and completion notices, weather-delay notices, and payment or account notices.
- Message frequency varies — typically 1 to 3 messages per week of scheduled service, plus occasional account or billing notices.
- Message and data rates may apply. Check with your mobile carrier for details about your plan.
- Opting out: reply STOP to any message to cancel texts at any time. You'll get one confirmation text and nothing more. You can also turn texts off in your portal. We'll still reach you by email for account notices like failed payments.
- Help: reply HELP to any message, or email us at info@pushmowpros.com.
- We do not share your mobile number. We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. All the categories of sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Twilio, our messaging service provider, processes your number on our behalf solely to deliver the messages you opted in to, and for no other purpose.
- What we collect for texting and why: your mobile number, your opt-in choice and the time you made it, and the delivery status of messages we send. We use this only to send the service messages above and to honor your STOP requests.
Who we share it with
We never sell your information. We do not share, sell, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes — see Text messages (SMS). The only companies that handle your data are service providers working on our behalf, under our instructions, to run the business:
- Stripe — payment processing and invoicing;
- Twilio — delivering our text messages and emails as our service provider, acting only on our instructions. Your mobile number and messaging consent data are not shared, sold, or provided to third parties or affiliates for marketing or promotional purposes;
- Google Maps — address lookup and mapping when you check your service availability; and
- Our hosting providers — where the website and its database run.
Each provider receives only what it needs to do its job. We may also disclose information if the law requires it.
How long we keep it
We keep customer records while you're a customer and afterward as needed for tax, billing, and legal purposes. Incomplete signups (started but never finished) are kept for up to 12 months, then deleted. Waitlist entries are kept until we can serve your neighborhood or you ask us to remove you.
Your choices
- Update your contact info and property notes anytime in your customer portal;
- Reply STOP to opt out of text messages, or turn them off in your portal;
- Email us to ask what we have on file, correct it, or request deletion (we may need to keep billing records the law requires).
Children
Our services are for homeowners and adults. We don't knowingly collect information from anyone under 13.
Changes
If we change this policy in a meaningful way, we'll update this page and note the new date at the top. Significant changes will also be announced in your customer portal.
Contact
Questions about your data? Email info@pushmowpros.com.